MBTA caps change orders at 20% of the original contract, reshaping project planning, documentation, and management across the program.
The MBTA’s new directive capping cumulative change orders at 20% of the original contract value is reshaping how projects must be planned, documented, and managed across the capital program. This session breaks down what the directive really means for contractors, PMOs, and the MBTA; and why the path forward isn’t new processes but a disciplined return to the fundamentals of project controls. Attendees will learn practical strategies for strengthening governance, improving documentation, aligning subcontractors, and building defensible schedules that withstand audit and negotiation. With clear, field tested guidance and a stakeholder ready checklist, this session equips teams to identify risk earlier, communicate more effectively, and prevent projects from approaching the 20% threshold without foreknowledge.