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Project Controls as a Foundation for Claims Prevention
Maintaining strong relationships between project stakeholders is essential for successful project delivery, particularly in complex environments where contractual obligations and performance expectations intersect. Claims and disputes often arise from misaligned expectations, inadequate documentation, and poor communication, leading to strained relationships and costly delays. This presentation explores how robust project controls strategies serve as proactive claims avoidance techniques, reinforcing trust and collaboration throughout the project lifecycle. By integrating comprehensive cost and schedule management, risk analysis, change control, and transparent reporting, project controls provide early visibility into potential issues, enabling timely corrective actions before they escalate into formal claims. Furthermore, standardized documentation and clear audit trails foster accountability and reduce ambiguity, minimizing grounds for disputes. Ultimately, effective project controls not only safeguard contractual compliance but also strengthen stakeholder relationships by promoting predictability, fairness, and shared confidence in project outcomes.
Stephen L. Cabano, FAACE
Stephen L. Cabano is President of Pathfinder, LLC, a project management consulting firm specializing in the planning, development and execution of domestic and international capital plant construction projects. With 30+ years of project engineering and project management experience in the industrial and commercial facilities industry, he has provided cost, scheduling, procurement, and similar project-related services for owner and government clients in the Petroleum, Petrochemical, Chemical, Environmental, Pharmaceutical, Industrial and Commercial industries in the United States and world-wide.
Stephen earned his B.S. in Mechanical Engineering from Villanova University and is a member of the AACE International (AACE), Construction Industry Institute (CII), Engineering and Construction Contracting Association (ECC), and the Project Management Institute (PMI). He received the AACE O.T. Zimmerman Founder's Award in 2016 and the AACE Brian D. Dunfield Education Service Award in 2021. Also in 2021, Stephen was presented with the CII 2021 Richard L. Tucker Leadership & Service Award. In 2023, Stephen was awarded AACE Fellow status.
Stephen is a lead instructor for Pathfinder’s training division, designing, developing, and presenting project related training sessions and is an internationally recognized training instructor. He has also authored several articles for Chemical Processing, Chemical Engineering, Refinery Today and PMI.
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